Please write to us at mezwaru@gmail.com or contact us on +91 9372098389 and share your requirements.

Also find the detail ordering process at How to Order

Once the design is finalised we have an in person meeting for all final material selection once approved then the execution will commence.

Our production lead time varies from 4 to 8 weeks depending on the size of the order. Details shall be provided while confirming the order.

Since we only are a custom made furniture brand, we cannot assure to see any ready pieces. To help you with your ordering decision, we're happy to send images of the furniture. You are welcome to visit our workshop by appointment for any sample finishes you would like to see.

Yes, our furniture requires regular maintenance. For details please check the maintenance and care page.

All items are packed securely using appropriate packaging materials to ensure they reach you in perfect condition. We use durable boxes and cushioning to protect your products during transit.

Assembly service is not required for all products, as most of our products are ready to place. If any products require assembly our team will be sent to do the needful. For any assistance, you can contact our customer care team at mezwaru@gmail.com

Since we only make customised furniture, we do not accept any return or issue any refund. If the furniture is damaged during shipping, the damage must be communicated to us by email within 3 days of delivery along with photographic evidence, including a photo of the packing box.

In case of any damage we can assist with repairs.

Since we only make customised furniture, we do not offer any warranty. We provide onsite support for any maintenance required at a nominal price.

Yes, we ship internationally and can ship to most countries around the world. We advise a minimum 20 feet container load for international orders. We recommend shipping partners who can assist you process the logistics requirement. Alternatively you can have your own logistic partners.

Mezwaru will not be responsible for any logistic operations and payments.

We ship to most places in India with our domestic shipping partners. Alternatively you can have your own logistic partners. Please note shipping charges are as per actual and are not included in the order.

Shipping and packing charges are not included in our quotation.